Job Overview
ABOUT THE JOB
As a Security Guard, you will work under the direction of the Security Manager to maintain a safe and secure environment for guests and team members, in accordance with NY Gaming Commission and applicable operational standards. If you want a job that provides fast-paced work in a collaborative place environment where there are endless opportunities, apply now.
SHIFT:
Friday-Tuesday (7:00am-3:00pm)
Pay
$18.79 – $18.79 / hour
What we offer
All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Greets guests positively and timely, treating each person as an individual and in a professional manner.
- Conducts cash escorts as required.
- Demonstrates skill in dealing with customer complaints, using active listening.
- skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill.
- Team-oriented; ability to work effectively with others to ensure a smooth operation.
- Highly motived and takes initiative.
- Ability to work in a fast-paced environment.
- Observes, handles, and reports procedural violations and illegal activity.
- Ensure that identification is checked for proper admittance to the gaming floor.
- Maintains crowd control as required.
- Maintain a secure presence on the gaming floor.
- Patrol parking lot and ancillary buildings as assigned.
- Operate motorized vehicle when necessary
- Defuse customer profanity to ensure a friendly environment.
- Role model the Guest Path Universal Service Standards and Operational Standards, interacting positively through relationships with guest and fellow associates displaying genuine concern and mutual respect for people’s needs.
- Other duties as assigned.
More about you
- High School Diploma or Equivalent.
- Law enforcement or related experience a plus.
- Gaming background a plus.
- Must possess a NYS Security Guard license.
- Must have a valid driver’s license, pass an MVR check and take a drug test.
- Ability to follow verbal and written instructions.
- Ability to communicate both verbally and in writing.
- Must be able to be licensed by NY State Gaming Commission
- Ability to work across departmental lines.
- Maintain a professional and courteous demeanor when handling guest complaints/issues.
Physical requirements
- Ability to stand and/or walk for extended periods of time.
- Ability to communicate via two-way radio.
- Ability to stand, reach, and bend frequently.
- Manual dexterity sufficient to grasp/handle guest items and various equipment.
- Vision must be sufficient that the Officer is not restricted in the performance of duties day or night.
- Indoors and Outdoors.
- Occasionally loud environment.
Shift details
Day shift
Holidays
Weekends
Are you interested in this position?
Apply by clicking on the “Apply Now” button below
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Employer : Aqua Digital Rising
