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Hotel Manager

  • Remote
  • Specialism : Hotel Manager
  • Post Date: June 11, 2024
  • Expires In : 79 Days
  • Apply Before: September 11, 2024
  • Applications 0
  • Views 511
Job Overview
Job Description

 

Responsibilities

  • Hotel Manager leads and supervises all relevant activities in operations departments and manage overall operations in absence of General Manager.
  • Responsible for the commercial results of operational departments.
  • Keeps close contact with the General Manager and co-ordinates relevant activities to improve commercial and other results.
  • Ensures that the hotel consistently disposes of adequate, motivated and skilled personnel at all levels.
  • In performing these duties he/she shall at all times maintain good relations with his/her supervisor, the Department Heads as well as the local authorities and other key persons On-going self-driven education on hotel, hotel industry, local market, and technology
  • Handle all guest interactions professionally and appropriately
  • Effectively communicate with other hotel departments, regional, and corporate teams
  • Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality
  • Develop, recommend, implement and manage the operational department’s annual and long-term goals
  • Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
  • Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager
  • Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
  • Ensures optimal compliance with corporate focus audit
  • Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
  • Conducts a daily briefing with management on current key activities
  • Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
  • Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
  • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
  • Interacts in a positive way with all team members to ensure a luxury guest experience
  • Ensures compliance with local health and safety regulations

 

Qualifications

 

Experience/Certificates/Education

  • Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred
  • Minimum 15 years of total experience with strong operations background
  • At least 2 years of experience in a similar capacity
  • High degree of professionalism with strong understanding of hotel operations and business acumen
  • Excellent reading, writing and oral proficiency in English language, knowledge of Arabic language can be added advantage
  • Strong working knowledge of Digital tools
  • Strong leadership, interpersonal and training skills
  • Excellent communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

 

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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