Job Overview
Description
Are you passionate about providing outstanding hospitality? As a front desk associate, you’ll be at the heart of the hotel, creating meaningful guest experiences with your proactive, responsive, and caring approach. If you love engaging with people, have a welcoming personality, and take pride in responsibility, this role is for you!
Role Responsibilities:
As a Front Desk or Guest Services Clerk, you’ll ensure guests have the best stay by
: Assisting guests with professionalism, courtesy, and efficiency. Maintaining high service and hospitality standards. Addressing guest concerns promptly to ensure satisfaction. Processing payments and following all cash-handling procedures. Managing guest mail and messages with privacy and professionalism. Being knowledgeable about the hotel brand and loyalty programs. Communicating guest feedback to departments and management. Handling calls, lobby visitors, and team member requests efficiently. Understanding hotel safety and emergency procedures.
Why US?
We believe in creating a great work environment where associates feel valued. Here, we live by our Associate First philosophy and show our appreciation through engaging activities, career development, and a team that truly cares.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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